Q1 Are you a trading company or manufacturer?
We are a factory. We specialize in micro DC motors and DC gear motors with over 14 years of professional experience.
Q2 What is the payment term for a new customer?
We can process secure online assurance orders for new customers, which allows payment via Mastercard, Visa, etc. Customers can also choose to pay with PayPal or T/T bank transfer.
Q3 Can you customize the motor if I cannot find a suitable model on the website?
Yes, we support comprehensive customization. We can design and manufacture a suitable motor tailored to your specific technical requirements.
Q4 Do you hold quality certificates for your motors?
Yes, our motors are certified with CE, FCC, ISO, and other relevant standard credentials. If you require additional specific certificates, we can apply for them for you.
Q5 How is your Quality Control managed?
We maintain strict Quality Control with dedicated inspection personnel at each production stage. Every completed motor undergoes comprehensive machine testing, including Hardness Testers, 2.5D Image Testers, Salt Spray Testing, Life Cycle Testers, Temperature Test Chambers, and Noise Level Testing.
Q6 What is the typical lead time for customization and delivery?
Lead times depend on the specific customization requirements and order volume. Generally, sample production takes 7-10 days, while bulk production and delivery range between 20-25 days.