Frequently Asked Questions
Q1:
Are you a trading company or a manufacturer?
A: We're a factory. We specialize in micro DC motors and DC gear motors with over 14 years of professional manufacturing experience.
Q2:
What is the payment term for a new customer?
A: We can draft an online Assurance Order for new customers, supporting online payments via MasterCard, Visa, etc. Customers can also pay using PayPal, TT, or other agreed methods.
Q3:
I can't find a suitable motor on your website, can you customize the motor for me?
A: Yes, we can customize motor parameters and gearbox dimensions to meet our customer's specific requirements.
Q4:
Do you have certificates for the motors?
A: Yes, we hold certifications such as CE, FCC, ISO, and others. If you have specific certification requirements, we can apply for them to support your project.
Q5:
How is your Quality Control managed?
A: We assign professional inspection personnel to every stage of the production line. Finished motors undergo comprehensive testing using advanced machinery, including Hardness Testers, 2.5D Image Testers, Salt Spray Chambers, Life Testers, Temperature Test Chambers, and Noise Testers.